Returns and Exchange Policy

We only exchange products in case any issue arises. Refund is not available.
Our policy lasts 3 days from delivery. If days have gone by since delivery of your order, unfortunately we can't exchange.

To be eligible for exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
-Gift cards
There are certain situations where exchange of product is not available (if applicable)
-Any item not in its original condition, is damaged or missing parts for reason not due to our error.
-Any item that is returned more than 15 days after delivery.

Exchange (if applicable)
Once your return is received and inspected, we will send you an email or message to notify you that we have received your returned item. If you are approved, then your exchange will be processed (please note that exchange is provided on product value only, free shipping will not be applicable for the exchanged product and is to be paid by customer on weight-based shipping fees.)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us Email at tarngiofficial@gmail.com.